Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Account information (name, email address, password)
• Chat messages and conversation history
• Usage data and interaction logs
• Payment information (processed securely via Stripe)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and send related information
• Respond to comments and questions
• Monitor and analyse usage patterns to improve user experience
• Send administrative information such as updates and security alerts

3. Data Storage and Security

Your data is stored on secure servers. We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in operating the Service (e.g., payment processors)
• Law enforcement when required by applicable law

5. Cookies

We use cookies and similar tracking technologies to maintain your session and improve your experience. You can control cookie settings through your browser preferences.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Object to processing of your personal data

To exercise these rights, contact us at sales@zenithive.com.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. You may request deletion of your data at any time by contacting us.

8. Children's Privacy

The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.

10. Contact

For questions about this Privacy Policy, contact us at sales@zenithive.com.